They then asked us to leave,on my birthday, with my parents who had just travelled from the UK.! I was very upset. not wanting to spoil the evening I laughed and said “ sorry I am waiting for my mum”.he replied abruptly.” am not joking.move”.I felt very embarassed and my mother felt uncomfortable.Īny professional business has a manager you can complain to so I did to my horror I didnt get an apology just an angry woman saying “thats my son”. I waited outside and this very rude waiter said “Move”. My mother has problems walking and asked if I could escort her to the bathroom and wait for her so that I could support her when walking to and from the bathroom. They recommended Il Piacere a local restraunt.We headed down to the restraunt approx 730pm, they were closed so we ordered a drink and waited outside. the Hotel called Villa Gabriele D'Annunzio and asked where a nice place to eat would be. I am from London and live and work in Florence as a suprise for my birthday my parents had flown over to Florence to suprise me. A birthday celebration ruined by rude, inexperienced staff with no customer service. Santo Spirito / San Frediano RestaurantsĪ truly terrible experience.Coffee & Tea in Santo Spirito / San Frediano.Restaurants for Special Occasions in Florence.Restaurants for Group Dining in Florence.Seafood Restaurants for Special Occasions in Florence.Central-Italian Restaurants in Florence.

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Il piacere by Gabriele d'Annunzio